TERMS AND CONDITIONS
Tickets LMX, (hereinafter also referred to as “Company”, “we”, “our” or “us”) operates https://ticketslmx.com/ (“Website”) and provides a platform that will sell tickets for social events, the platform also allows event organizers to sell tickets through our platform (“Services”).
These Terms and Conditions (“Terms”) govern the Services and use of the Services provided by the Company. By accessing and/or otherwise using the Services in any manner, you, therefore, agree that you have read and accepted these Terms. We reserve the right to modify these Terms, without notice, at any time. You understand that your continued use of the Services after these Terms have been modified constitutes your acceptance of these Terms as amended.
Regularly checking and reviewing this page ensures that you are updated on the terms and conditions governing your use of the Services.
If we believe that the modifications are material, we will notify you of the changes by posting a notice on our Website, or emailing you at the email address provided to us by you, and as we may deem appropriate. What constitutes a material change will be determined by us, at our sole and absolute discretion.
AGREEMENT TO TERMS
These Terms are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Website including but not limited to delivery of information via the Website whether existing now or in the future that links to the Terms. These Terms are effective for all existing and future users. By accessing this Website, you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). You may not use the Services if you do not accept the Terms or are unable to be bound by the Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
The terms ‘Attendee(s)’, ‘user(s)’, “your” and ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the Website at any point in time. The term “Event Organiser” hereunder refers to the person organising the event(s).
REGISTRATION, ACCOUNTS, AND PASSWORDS
A User is required to create an account by using an email and password and providing the necessary details about the User in order to be eligible to use our Services.
User(s) are responsible for the personal protection and security of any password or email you may use to access the Website. You are responsible for all activity conducted on the Website that can be linked or traced back to your email or password.
You are obligated to immediately report a lost or stolen password or email to our Customer Service. If you believe someone has used your password or account without your authorization, you must notify Customer Service immediately.
We reserve the right to access and disclose any information, including user names of accounts, and other information to comply with applicable laws and lawful government requests.
EMAIL COMMUNICATION
By purchasing on the Website or otherwise creating an account on the Website, you understand that we may send you communications or data regarding our services. You agree to receive such communications from us.
Unless such email is necessary to facilitate a transaction, such as to complete a purchase or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s). Opting out may prevent you from receiving email messages regarding special offers, improvements, or other updates.
You also agree that all notices, disclosures, agreements, and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing. Your consent to receive communications and do business by email, and our agreement to do so, applies to all of your interactions and transactions with the Company. Please keep us informed of any changes in your email address so you may continue to receive our communications without interruption.
ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
Tickets LMX) are not responsible if the information made available on this Website is not accurate, complete, or current. The content on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
MODIFICATIONS IN SERVICE AND PRICE
Prices for the Services listed on our website are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.
If you purchase any services from us, you agree to pay the full amount for the service, and any applicable taxes, in a timely manner. The Attendee is responsible for any applicable taxes or duties associated with the services provided by our business.
EVENT LISTING AND FEES
Event Organisers can publish their events on the Tickets LMX platform for free. However, if the Event Organiser wishes to have their event featured on the first page or in the "featured events" section of the platform, an additional charge will apply. The Event Organiser acknowledges and agrees to these charges in advance, which will be clearly stated in the separate agreement between Tickets LMX and the Event Organiser.
Attendees purchasing tickets through Tickets LMX will be required to pay the processing fees and a service charge, which is payable at the time of purchase. These fees and charges are clearly stated on the platform and are non-refundable. The Event Organiser is responsible for setting the ticket prices and determining the refund policy for their event, which will be clearly stated on the platform.
Tickets LMX reserves the right to modify the fees and charges for its services at any time, with notice to the Event Organiser.
VERIFICATION AND IDENTIFICATION
Event Organisers are responsible for controlling access to their events and ensuring that only those with valid tickets are allowed entry. To facilitate this, Tickets LMX provides a system for Event Organisers to track ticket sales and validate tickets on the day of the event.
After purchasing a ticket, attendees will receive a receipt and a ticket with a QR code. This ticket must be presented to the Event Organiser and scanned at the venue entrance for admission. The Event Organiser is responsible for verifying that the ticket and the attendee's ID match, and for maintaining a list of guests who have been admitted.
Tickets LMX provides a scanned system for ticket validation on the day of the event, which can be used to verify the authenticity of each ticket presented for admission. The Event Organiser must ensure that all ticket sales are accurately tracked and recorded, and that any discrepancies are promptly addressed.
The Event Organiser acknowledges and agrees that they are solely responsible for controlling access to their event, and for maintaining the security and integrity of the ticketing system. Any disputes or issues related to ticket sales or admission to the event are the responsibility of the Event Organiser to resolve.
EVENTS AND EVENT ORGANISERS
Event Organisers must comply with all local, state and federal laws and regulations that apply to your event. Event Organisers must also comply with our terms and conditions at all times when using our platform.
1. Event Organisers are solely responsible for creating and managing events on our platform:
a. Event Organisers are responsible for creating an event page that includes accurate and complete information about the event, including the date, time, venue, and any other relevant details.
b. Event Organisers are responsible for setting the price of tickets or registration fees for the event and managing the sale of tickets or registrations through our platform.
c. Event Organisers are responsible for managing the logistics of the event, including coordinating with vendors, managing the venue, and ensuring that the event runs smoothly.
2. Event Organisers agree to provide accurate and complete information about the event, including the date, time, venue, and any other relevant details:
a. Event Organisers must ensure that the information you provide is accurate and up-to-date at all times.
b. Event Organisers must provide clear and detailed information about the event, including any rules or restrictions that attendees should be aware of.
3. Event Organisers are responsible for communicating with attendees regarding any changes, cancellations, or refunds related to the event:
a. If Event Organisers need to make any changes to the event or cancel the event, you must promptly communicate this information to attendees and provide them with a refund if applicable.
b. Event Organisers are responsible for managing any disputes or issues that may arise with attendees related to the event, including handling any refund requests or complaints.
Tickets LMX reserve the right to remove or suspend any event or event organizer from our platform if we determine that the event or Event Organisers violate these terms and conditions:
1. We reserve the right to remove or suspend any event or event organizer from our platform if we determine that the event is illegal, fraudulent, or violates any applicable laws or regulations.
2. We also reserve the right to remove or suspend any event or event organizer from our platform if we determine that the event or organizer has engaged in any “PROHIBITED ACTIVITIES” on our platform.
PROHIBITED ACTIVITIES
1. You may not use our platform for any illegal or unauthorized purpose:
a. You may not use our platform to engage in any activity that violates local, state and federal law.
b. You may not use our platform to engage in any fraudulent or deceptive activity, such as creating fake events or ticket sales.
2. You may not use our platform to harass, intimidate, or threaten any other user or Attendee:
a. You may not use our platform to send unsolicited messages or spam other users or Attendees.
b. You may not use our platform to engage in any activity that is intended to harm or intimidate any other user or Attendee, including posting derogatory or offensive comments.
3. You may not use our platform to engage in any activity that violates the intellectual property rights of any third party:
a. You may not use our platform to post any content that infringes on the intellectual property rights of any third party, including trademarks, copyrights, or patents.
b. You may not use our platform to distribute or sell any counterfeit or unauthorized goods.
We reserve the right to terminate your account and take legal action against you under the applicable federal and state laws if we determine that you have engaged in any prohibited activities on our platform.
USE OF THE PLATFORM AND THE SERVICES
You agree to use this website only in accordance with these Terms. In the event that your unauthorised use of this website results in loss or damage to any person who then brings a claim against us, you agree to indemnify us for all losses and/or damages arising from such claim.
As a user of this website you undertake:
1. Not use our website in any way that causes or may cause damage to the website or impairment of the availability or accessibility of the website; or in any way that is unlawful, illegal, fraudulent, harmful, or in connection with any unlawful, illegal, fraudulent, or harmful activity or purpose;
2. Not use our website to copy, store, host, transmit, send, use, publish or distribute any material that consists of (or is linked to) any spyware, virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software;
3. Not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction, and data harvesting on or in relation to our website without our express written consent;
4. Not to knowingly or recklessly contravene, in the course of using this website, the provisions of any legal or regulatory requirements of any competent authority having jurisdiction over you or over any activity you undertake;
5. Not to use this website to make unauthorised attempts to access or interfere with any of our systems or third party networks;
6. Not to use this website to conduct any business or activity or solicit the performance of any activity that is prohibited by law;
7. Not to use this website for the transmission or posting of any material which is defamatory, offensive or of an abusive or obscene or menacing nature or which infringes third party rights, or for the purpose of causing annoyance, inconvenience or needless anxiety to any third party, or send any message which you know to be false or make use of this website for such purpose(s);
8. to inform us immediately of any claim or action against you for any use of this website and, on request from us, to immediately cease the act complained of.
MARKETING AND PROMOTION
The Event Organiser is responsible for developing a marketing and promotion strategy for the event, including identifying the target audience and selecting marketing channels for reaching them.
The Event Organiser is responsible for creating promotional materials, such as flyers, social media posts, and email campaigns, and distributing them through the chosen channels.
Tickets LMX offers additional promotion services to Event Organisers through social media and paid advertising channels, to help promote their events and increase ticket sales. These promotion services may involve an additional charge, which will be discussed with the Event Organiser in advance and agreed upon before any services are provided. The Event Organiser acknowledges and agrees that any promotion services provided by Tickets LMX are subject to the terms and conditions of a separate agreement between Tickets LMX and the Event Organiser, which will outline the scope of services and any associated fees or charges. Tickets LMX will work with the Event Organiser to determine the most effective promotion channels and strategies for their event, and any additional fees or charges for promotion services will be payable by the Event Organiser in accordance with the terms of the separate agreement.
PRIVACY AND USAGE OF COOKIES
The Company will not intentionally disclose any personally identifying information about you to third parties, except where Company, in good faith, believes such disclosure is necessary to comply with the law or enforce these Terms. By using the Website, you signify your acceptance of the Privacy policy.
Members signing up for the Website are opting in to receive newsletters and other special offers through emails/notifications from the Website. If you do not wish to receive these emails, you may opt out anytime by unsubscribing.
Refer to our Privacy Policy and Cookie Policy.
INTELLECTUAL PROPERTY RIGHTS
"Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, moral rights law, trade secret law, trade mark law, unfair competition law, publicity rights law, privacy rights law, and any and all other proprietary rights, as well as, any and all applications, renewals, extensions, restorations and reinstatements thereof, now or hereafter in force and effect worldwide.
All material and content on the Website, including images, illustrations, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is our property, or the property of our affiliates or content suppliers, and is protected by the domestic as well as international intellectual property law, including copyright, authors’ rights, database rights laws, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us.
The compilation of all content on the Website is our exclusive property and is protected by domestic as well as international copyright and database rights laws.
You hereby agree to not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Website or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.
INDEMNIFICATION
The Event Organisers understand and agree that they are personally responsible for their conduct on the Website. They agree to indemnify, defend and hold Company harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of their use, misuse, or inability to use the Website or the Content, or any violation by them of these Terms.
Attendees understand and agree that they are personally responsible for thier conduct on the Website. They agree to indemnify, defend and hold Company harmless from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from orarising out of their use, misuse, or inability to use the Website or the Content, or any violation by them of these Terms.
DISCLAIMERS
The information displayed on the Website is provided voluntarily and is made available in good faith and for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, materials, content, videos, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.
VIRUSES: We do not represent or warrant that any files obtained from or through this Platform or a linked website or application are free from computer viruses or other defects. We accept no liability for the presence of computer viruses or other defects.
DISCLAIMER OF WARRANTY
Your use of the Website, Content and Services is at your sole discretion and risk. The Website, Content and Services, and any event made available through the foregoing, are provided on an “as is” and “as available” basis without warranties of any kind.
WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, RELATING TO THE SITE, CONTENT, AND SERVICES, OR WITH RESPECT TO ANY EVENT MADE AVAILABLE THROUGH THE FOREGOING, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF PROPRIETARY RIGHTS, COURSE OF DEALING OR COURSE OF PERFORMANCE. WE DISCLAIM ANY WARRANTIES, EXPRESS OR IMPLIED, (I) REGARDING THE SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SITE, CONTENT AND SERVICES; OR (II) THAT THE SITE AND SERVICES WILL BE ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED; OR (III) REGARDING THE PERFORMANCE OF OR ACCURACY, QUALITY, CURRENCY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION PROVIDED BY THE SITE AND SERVICES.
We are not responsible for any incorrect or inaccurate Content posted on the Website or in connection with the Services, or transmitted by any User, whether by users of the Services or by any of the equipment or programming associated with the Services. We take no responsibility for third party advertisements which are posted on this Website or through the Services, nor does it take any responsibility for the services provided by its advertisers. No advice or information, whether oral or written, obtained by you from us, shall create any warranty not expressly stated in these Terms. If you choose to rely on such information, you do so solely at your own risk. Some states or jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, our Company, its affiliates, partners, officers, directors, agents, and employees shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of our website or any content, services accessed from or through our website, (ii) your inability to access or use our website or any content, services accessed from or through our website, (iii) any conduct or content of any third party on our website, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties, (iv) any content obtained from or through our website, or (v) unauthorized access, use or alteration of your transmissions or content.
Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you.
To the extent permitted by applicable law, you hereby release and waive all claims against our Company, its affiliates, partners, officers, directors, agents, and employees from any and all liability for claims, damages, expenses, or losses arising out of or in any way related to your use of our website or any content, services accessed from or through our website.
IN NO EVENT SHALL WE OR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, CONTENT AND SERVICES, INCLUDING BUT NOT LIMITED TO THE QUALITY, ACCURACY, OR UTILITY OF THE INFORMATION PROVIDED AS PART OF OR THROUGH THE SITE OR THE SERVICES, WHETHER THE DAMAGES ARE FORESEEABLE AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT WITH RESPECT TO THE PURCHASE OF SERVICES, THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL OUR CUMULATIVE LIABILITY TO YOU EXCEED U.S. $100.
YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY PURCHASED SERVICES WILL BE THE REFUND BY THE COMPANY OF THE AMOUNT YOU PAID FOR SUCH SERVICE(S).
ELIGIBILITY
In order to use the Platform, You need to be 18 (eighteen) years of age or older. The Platform may only be used or accessed by such Persons who can enter into and perform legally binding contracts under the applicable laws. The Company shall not be liable in case of any false information is provided by the User including the User’s age and the User and/or his natural or appointed guardian alone shall be liable for the consequences as per the applicable laws. The Company disclaims all liability arising out of such unauthorised use of the Platform and any third-party liability arising out of Your use of the Platform if You are a minor.
GOVERNING LAW AND JURISDICTION
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in all respects in accordance with the Laws of the United States of America (USA) and shall have exclusive jurisdiction over any dispute arising under this Agreement.
NOTICES
Legal notices must be served on the email address provided in the ‘Contact Us’ clause. Notice will be deemed given 48 hours after the email is sent unless the sending party is notified that the email address is invalid or that the email has not been delivered. Alternatively, we may give you legal notice by mail to the address provided by you during the registration process. In such case, notice will be deemed given three days after the date of mailing.
LEGAL DISPUTES
If a dispute arises between Attendee(s) and the Company or Event Organiser(s) and the Company, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. We strongly encourage you to first contact us to seek a resolution. If your dispute is not resolved by contacting us, all legal notices and formal disputes should be sent to Company’s email id in accordance with the above-mentioned Clause. We agree to consider resolving the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation in accordance with the Laws of the United States of America (USA).
The Place for alternative dispute resolution is in the United States of America (USA).
REMOVAL OF DOUBTS
Notwithstanding anything stated in this Regulation for any unforeseen issues arising, and not covered by this regulation, or in the event of differences of interpretation, the CEO of the Company may take a decision as he/she may deem fit. The decision of the CEO shall be final.
MISCELLANEOUS
Severability - The provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of this, agreement. If any provision or part-provision of this Agreement is invalid, illegal or unenforceable, the parties shall negotiate in good faith to amend such provision so that as amended, It is legal, valid and enforceable, and, to the greatest extent possible, achieves the intended commercial result of the original provision."
Entire Agreement - The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Waiver - If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
Amendments - Notwithstanding anything contained hereinbefore, The Company may amend and implement the Terms, whenever required, in the interest of maintaining the standard and improving user experience without any prior notice and you shall be governed by such Terms so implemented from time to time. Please review the Terms from time to time on a regular basis since your ongoing use is subject to the Terms as amended.
Force Majeure - No one shall be liable for any delay or failure in performance due to events outside the defaulting Party's reasonable control, including without limitation acts of God, earthquake, riots, war, acts of terrorism, fire, epidemics, or delays of common carriers or other circumstances beyond its reasonable control.
TERMINATION OF ACCOUNT
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
CONTACT US
After reviewing this policy, if you have any additional questions, concerning these Terms and Conditions, please contact us by sending an email to ticketslmx@gmail.com by adding the word “Terms” in the subject line.
Last Updated: April 7, 2023.
